Dear Richard McMunn,
I hope you’re doing well. I’m planning to transition into a new industry—either as a media buyer or as a hotel receptionist abroad—and I would greatly appreciate your advice on how to make this leap. My background includes:
- Two years as an English teacher
- One year as a volunteer game translator
- One year as a volunteer translator for a radio company
All of my previous work has been informal, and I don’t have an official employment record. What should I emphasize on my CV, and how can I present my skills during interviews to make a compelling case for hiring me in a different field? Any tips on framing my transferable experience and speaking confidently at interviews would be invaluable.
Thank you very much for your guidance. I look forward to your recommendations.
Sincerely,
Norman Stansfield
Hi Norman, no problem. I recommend your focus be on transferable skills, relevant competencies, and confidence in positioning yourself as job-ready.
Here’s a practical, step-by-step strategy for both your CV and interview approach.
1. CV: How to Position Your Experience
A functional or hybrid CV formats work best. These put skills first rather than chronological work history.
Headline & Summary
Start with a compelling profile statement tailored to the job:
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For Media Buyer: Emphasize analytical thinking, creativity, and digital/media familiarity.
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For Hotel Receptionist: Emphasize customer service, communication, and organization.
The following examples are shorter than I would recommend, but they will give you an idea of structure and content.
Example (Receptionist focus):
Friendly, adaptable, and multilingual professional with a background in education, translation, and customer-focused communication. Skilled in managing interactions with diverse groups, handling inquiries efficiently, and delivering exceptional service in fast-paced environments.
Example (Media Buyer focus):
Creative, data-driven communicator with experience managing multilingual content, collaborating with media teams, and adapting messages for diverse audiences. Skilled in research, digital tools, and detail-oriented project execution.
Skills Section (Core Competencies)
Make these role-specific but also show the transferable foundation.
Media Buyer skills you can draw from your past work:
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Research & Analysis (lesson planning, translation accuracy checks)
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Communication & Persuasion (teaching, cultural adaptation of content)
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Digital Literacy (experience with translation tools, possibly basic analytics tools)
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Collaboration with Creative Teams (radio & game translation work)
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Attention to Detail & Deadlines (essential in both teaching and translation)
Hotel Receptionist skills from your past work:
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Customer Service & Guest Relations (student and parent interaction)
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Multilingual Communication (English + any other languages)
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Conflict Resolution & Problem-Solving (handling classroom or translation challenges)
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Cultural Sensitivity (working with international teams/audiences)
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Administrative Skills (lesson schedules, translation submissions)
Experience Section (Project-Based)
Instead of job titles, group your experience by type of work and treat volunteer roles as professional contributions.
Example:
Language & Cultural Communication Projects
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Taught English to students aged X–Y, designing engaging lessons and adapting content to different learning styles.
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Translated gaming content from [Language] to [Language], ensuring cultural accuracy and engaging player experience.
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Assisted a radio company in adapting scripts and programs for an international audience.
Key Achievements:
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Delivered lessons to over 200+ students, maintaining a 95% student satisfaction rate.
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Translated [X] hours of content with zero missed deadlines.
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Increased engagement for translated radio content by [X% or qualitative feedback].
2. Interview: How to Present Yourself Confidently
Since you’re entering a new field, you need to bridge the gap between “what I’ve done” and “what you need.”
Framing formula for answers:
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Acknowledge the career change — but spin it positively (“I’ve deliberately chosen this because…”).
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Highlight transferable skills — draw parallels between your past work and the new role.
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Show you’ve prepared for the new field — mention any relevant training, courses, or self-study.
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End with enthusiasm — show commitment to growing in the role.
Example — Receptionist Interview
Q: Why should we hire you without direct hotel experience?
While my background is in education and translation, both required the same core skills a receptionist needs: clear communication, handling requests efficiently, and providing a positive experience for people from different cultures. I’ve also adapted quickly to new systems and environments — for example, when translating for a radio station, I had to learn their content workflows fast. I’m highly motivated to bring this adaptability, multilingual ability, and customer-first approach to your front desk team.
Example — Media Buyer Interview
Q: You don’t have formal experience in media buying — why do you think you can succeed?
My translation and teaching work have given me a strong foundation in understanding different audiences and adapting content to them — which is at the heart of media buying. I’m analytical, I work well with deadlines, and I enjoy learning new tools quickly. I’ve been studying digital advertising strategies online and practicing with campaign analytics tools, so I can contribute from day one while continuing to develop my expertise.
3. Extra Tips for Speaking Confidently
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Rehearse stories using the STAR method (Situation, Task, Action, Result) — even from volunteer work.
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Don’t apologise for a non-traditional path — make it part of your unique value.
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Show learning commitment — a short course in hospitality basics or Google Ads (for media buying) can be a credibility booster.
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Use present tense for confidence — “I deliver…” instead of “I would deliver…”
I hope that helps!
If you would like me to craft your CV for you, I do offer a service here: https://cvmadeeasy.co.uk/
Best wishes,
Richard McMunn
@richard-mcmunn Thank you so much for such a detailed answer. I’m sure it will help me get a new job in a new industry. I had an interview for the position of English teacher two years ago. There were 50 candidates on the Zoom interview. The conference lasted three hours. Why did my employer choose me? What top 3 qualities do hiring managers look for in the ideal candidate?
Hello Norman,
If you were selected from 50 candidates in such a long and competitive interview, it means you demonstrated qualities that made you stand out. From my experience, the top three things hiring managers look for are:
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Clear communication: you expressed your thoughts in a confident, structured way that was easy to follow.
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Evidence of results: you gave examples that showed you can make a real difference, even if your experience was gained in volunteer or informal roles.
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Positive attitude and cultural fit: you came across as motivated, adaptable, and someone they would enjoy working with.
Those qualities apply to almost any role in any industry, so they will be valuable assets as you make your career change. The key is to bring them out clearly in both your CV and interview answers.
Do you have an interview coming up soon for either the media buyer or hotel receptionist role?
Be sure to watch my hotel reception interview questions & answers video. And I can help you write your CV here: https://cvmadeeasy.co.uk/
Richard
Thank you for giving me the feedback I needed. I took your advice and found it to be constructive.
Happy to help! Keep me updated on how you get on and if you have any more questions, just let me know 🙂
